Holiday Inn Express London Luton Airport, an IHG Hotel
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I stayed in this hotel after getting a late flight back rather than travelling home the same night. I’d stayed in a different hotel at Luton Airport on the flight out and the walls were clearly paper thin and it was so noisy, so I was kind of expecting this hotel to be the same - but it wasn’t! I heard no noise from my room at all, which is just what I wanted. Good choice of breakfast too.
Kaylee
mars 2025
The staff were friendly and helpful and check in was very easy at the time I arrived (early evening). In the room, which was very clean, the bed was comfortable and the floor to ceiling curtains completely blocked out the light. Considering the airport is just on the other side of the road and could be seen from my room on the fifth floor, there was very good sound insulation and I slept very well. Breakfast starts at 04.30 (cold) and 06.30 (hot) and it's included in the price, unlike other hotels on the airport. I walked to the terminal for my flight.
Richard
novembre 2024
Decent walking distance to the airport (500 meters?) The absolute best aspect of my one-night layover experience at this hotel was the staff; they were just so incredibly pleasant, friendly, attentive, easygoing and accommodating. I felt I could ask them anything. My room was quite comfortable and with good lighting. The lobby area extended into a sort of big lounge with lots of seating and tables for dining. Usually expecting not to eat from a bar menu, I thoroughly enjoyed the gluten-free pizza—what a nice surprise and treat.
Britte
février 2025
We had a fantastic stay at this hotel. Breakfast started at 4:30 am, which was ideal for early risers, with hot options served from 6:30 to 9:00 am. The selection included sausages, tomatoes, beans, scrambled eggs, bacon, hash browns, and toast, all of which were fresh and delicious. The room was exactly as described – clean, comfortable, and equipped with everything we needed for a pleasant stay. The staff truly made our visit exceptional. They were polite, professional, and always willing to help. They answered all of our questions with clarity and ensured we felt welcome throughout our stay. When we requested an extra duvet, it was brought to us without any hassle. In the evening, the service in the restaurant was equally wonderful – friendly and efficient.
Dagmara
février 2025
Location is excellent - its closer to the airport than I thought it would be, no need for taxi or shuttle, it's under 10 mins to the main terminal entrance without crossing any roads.
Dominykas
janvier 2025
Everything about this hotel was perfect in terms of location, comfort, cleanliness and food etcetera but people make a place and the check in by Mark Griffin will live long in the memory ! I’m a world traveller and Marks personal greeting and ensuing conversations were simply wonderful. All the other staff too couldn’t be more helpful, positive and up beat which is just what’s needed in my view for weary travellers. We were booked in to another hotel on the 29th for our return to Egypt but cancelled it in favour of this hotel because of the staff. I’m sure that IHG are aware of the exceptional staff that are employed here going the extra mile for all the travellers.
Mike
janvier 2025
1.The Breakfast being available at 4am was great and needed. 2. Our experience with your staff was way above our expectations, because they were friendly, helpful and professional. 3. The quality hamburgers we had to eat in the restaurant, we so good and very welcome after our travels to the hotel.
Ian
janvier 2025
Delayed in Malta I emailed to explain and seek assurances that my room would be held. I got an immediate reply from the day manager confirming check in was open 24/7 and there would be no problem. After a very long and arduous day I badly needed a drink on arrival, which was available immediately after I checked in. The bar remains open very late. I just had one!
Robert
janvier 2025
Great location for a Luton flight! Very friendly reception staff- on Christmas Eve noting everyone was all smiles! We had a family room with a comfortable double bed and a sofa bed. The beds were comfortable, good pillows, warm duvet. The shower was nice and warm and there was body soap and shampoo in the shower. Towels were clean. The TV worked fine as did the kettle. Amazingly the hotel had continental style breakfast buffet from 0400am! A great way to get ready for the busy airport
Monica
décembre 2024
Proximity to Luton Airport, breakfast was included, good soundproofing, comfy bed
Elisha
octobre 2024
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