Holiday Inn Express London Luton Airport, an IHG Hotel
손님 리뷰
The staff were friendly and helpful and check in was very easy at the time I arrived (early evening). In the room, which was very clean, the bed was comfortable and the floor to ceiling curtains completely blocked out the light. Considering the airport is just on the other side of the road and could be seen from my room on the fifth floor, there was very good sound insulation and I slept very well. Breakfast starts at 04.30 (cold) and 06.30 (hot) and it's included in the price, unlike other hotels on the airport. I walked to the terminal for my flight.
Richard
2024년 11월
Everything about this hotel was perfect in terms of location, comfort, cleanliness and food etcetera but people make a place and the check in by Mark Griffin will live long in the memory ! I’m a world traveller and Marks personal greeting and ensuing conversations were simply wonderful. All the other staff too couldn’t be more helpful, positive and up beat which is just what’s needed in my view for weary travellers. We were booked in to another hotel on the 29th for our return to Egypt but cancelled it in favour of this hotel because of the staff. I’m sure that IHG are aware of the exceptional staff that are employed here going the extra mile for all the travellers.
Mike
2025년 1월
1.The Breakfast being available at 4am was great and needed. 2. Our experience with your staff was way above our expectations, because they were friendly, helpful and professional. 3. The quality hamburgers we had to eat in the restaurant, we so good and very welcome after our travels to the hotel.
Ian
2025년 1월
Delayed in Malta I emailed to explain and seek assurances that my room would be held. I got an immediate reply from the day manager confirming check in was open 24/7 and there would be no problem. After a very long and arduous day I badly needed a drink on arrival, which was available immediately after I checked in. The bar remains open very late. I just had one!
Robert
2025년 1월
Great location for a Luton flight! Very friendly reception staff- on Christmas Eve noting everyone was all smiles! We had a family room with a comfortable double bed and a sofa bed. The beds were comfortable, good pillows, warm duvet. The shower was nice and warm and there was body soap and shampoo in the shower. Towels were clean. The TV worked fine as did the kettle. Amazingly the hotel had continental style breakfast buffet from 0400am! A great way to get ready for the busy airport
Monica
2024년 12월
Proximity to Luton Airport, breakfast was included, good soundproofing, comfy bed
Elisha
2024년 10월
The rooms were a good size and well appointed. Towels were in good condition and soft. Bed was excellent. Cleanliness was also excellent. The shower had grab rails and was a good size. The room was quiet, with effective air con. The quality of the breakfast was beyond my expectation. We were able to breakfast well after a long night flight. The staff were very helpful and lovely with my son who has autism. The disability parking bays were right by the entrance. Lifts fully operational. Breakfast/dining area was well appointed, and very clean.
Felicity
2024년 10월
The breakfast was enjoyable, hot, and fresh. I found the staff to be friendly, helpful and efficient. The room was modern, quiet, and the bed was comfortable. In general, I would definitely stay here again.
Keith
2025년 1월
My flight was delayed so I arrived at 3am to a warm welcome and a very comfortable room. Great location, though walking from the terminal with a large suitcase in the rain, it did take me 15 minutes. Bed was comfortable and room very cosy. Breakfast was good selection of hot and cold food. Though after just 4 hours sleep I couldn't eat much. Staff very helpful, no shuttle from hotel to long stay car park but reception arranged taxi for me. Would stay here again.
Suzanne
2024년 9월
Friendly staff, comfortable room, very good bed, excellent sound proving, nice breakfast.
Nicolaas
2024년 12월
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