Holiday Inn Express London Luton Airport, an IHG Hotel

The staff were friendly and helpful and check in was very easy at the time I arrived (early evening). In the room, which was very clean, the bed was comfortable and the floor to ceiling curtains completely blocked out the light. Considering the airport is just on the other side of the road and could be seen from my room on the fifth floor, there was very good sound insulation and I slept very well. Breakfast starts at 04.30 (cold) and 06.30 (hot) and it's included in the price, unlike other hotels on the airport. I walked to the terminal for my flight.

1.The Breakfast being available at 4am was great and needed. 2. Our experience with your staff was way above our expectations, because they were friendly, helpful and professional. 3. The quality hamburgers we had to eat in the restaurant, we so good and very welcome after our travels to the hotel.

Great location for a Luton flight! Very friendly reception staff- on Christmas Eve noting everyone was all smiles! We had a family room with a comfortable double bed and a sofa bed. The beds were comfortable, good pillows, warm duvet. The shower was nice and warm and there was body soap and shampoo in the shower. Towels were clean. The TV worked fine as did the kettle. Amazingly the hotel had continental style breakfast buffet from 0400am! A great way to get ready for the busy airport

The rooms were a good size and well appointed. Towels were in good condition and soft. Bed was excellent. Cleanliness was also excellent. The shower had grab rails and was a good size. The room was quiet, with effective air con. The quality of the breakfast was beyond my expectation. We were able to breakfast well after a long night flight. The staff were very helpful and lovely with my son who has autism. The disability parking bays were right by the entrance. Lifts fully operational. Breakfast/dining area was well appointed, and very clean.

My flight was delayed so I arrived at 3am to a warm welcome and a very comfortable room. Great location, though walking from the terminal with a large suitcase in the rain, it did take me 15 minutes. Bed was comfortable and room very cosy. Breakfast was good selection of hot and cold food. Though after just 4 hours sleep I couldn't eat much. Staff very helpful, no shuttle from hotel to long stay car park but reception arranged taxi for me. Would stay here again.